You can request application stacks from the store catalog. An application stack refers to a set of servers and user defined applications whose relationships and configurations can be managed collectively.

Some services might require additional information, so it is mandatory that you enter the service specific additional information to complete your buying process. The store collects additional information for service provisioning.

After registering successfully, a confirmation e-mail will be sent to your e-mail address by your store administrator. The e-mail will contain your username (your e-mail address) along with an URL link to access the store. When you login to the store for the first time, you will be prompted to change your password. Provide a new password and confirm password change. Refer to Setting up Your Password for more information.

Once you are registered with the store, you can log into your store account and set your company profile, billing option, or even edit your mailing and billing details. Please note, once you set your billing option, you cannot change it. Later if you want to change your billing option, you may need to contact your store administrator.

The first time when you try to login to the store after registration, the system prompts you to set your password. You must select a security hint question and provide an answer to it, which will help you to retrieve your password. The Set Password window is displayed.

The store IaaS Dashboard provides you visibility to your organization’s cloud (IaaS) resource data.

Private clouds afford you to directly access to monitoring the Compute, network, and storage elements.

The platform provides recommendations to optimize your cloud cost by identifying underutilized or unused instances/images/snapshots/database/IPs.

The Migration dashboard provides insights to your private cloud usage and cost, side by side with your public cloud usage and cost.

The SaaS dashboard provides you a consolidate utilization of your SaaS resources of your customers.

The store allows you to easily bring in your existing resources with other vendors so that you can manage the life cycle activities of these resources. You can use the Import IaaS Resources feature to bring in the existing resources to the store.

The Resource Scripts framework in JSDN Platform helps you to create various resources scripts.

The Single Sign On (SSO) to Vendor Console provides centralized access to your IaaS service providers’ portals.

Use the search subscription(s) feature to search for subscriptions. Type few unique characters of the purchased subscription name, and then click Search.

You can launch the service that is assigned to you.

You can unsubscribe service subscription, if you think you are not using it any more.

You can renew service subscription, if you think you want to use the subscription beyond the expire date, you can renew it with four simple steps.

You can view the subscriptions status by navigating through Requests and Subscriptions > Subscriptions page.

The store offers some of the services on trial bases. You can buy such service and use it for a limited period of time.

If you have saved some of the requests for later use, you can place them from the Requests page. Please note, you can place an request saved by your store administrator.

This section describes how the system processes and provisions requests. Once the request is placed in the system, the request status may change. You can view all of the requests from the Requests page.

You can view chargeback(s) details for the requests(s) that you have purchased from the store. You should have valid permissions to view your chargebacks. If you do not see this option, please contact your administrator to enable this option for you.

You can view payment(s) details for the request(s) that you have purchased from the store. You should have valid permissions to view your payments. If you do not see this option, please contact your administrator to enable this option for you.

You can add one user at a time or upload multiple users at once using a template.

This section explains you on how to manage your user status, edit user(s) information, reset user password etc.

To perform this task, you must be a store administrator. As an administrator you can create roles with different set of permissions, which you can assign it to your users. The users who are placed in this role will inherit these permissions.

Predefined role(s) are some of the roles which comes along with the application. Some of the predefined roles such as End User, Reseller/Store Administrator. You can assign these predefined roles to your users.

The Primary Admin role is defined in request to enable a single point of contact for all user-access based communication. The first registered user from the organization will become the Primary Admin. An e-mail notification is sent to the Primary Admin whenever the following activity occurs:

You can add new department to the store.

You can associate user to an existing department.

You can manage users within a department by adding/removing the using from a department.

This section gives you an overview of each department details.

This section helps you to understand how you can edit an existing department details.

This section explains you how to delete an existing department and what happens when you simply delete a department.

The policies are created to define set of rules and thus automate tasks and actions which might otherwise need user’s intervention.

The policy transaction log records for all the policies that are executed are available in the system. You can download the log file that contains the policy transaction status list from the Policy page. You can view the policy details, status of the action whether failure or completed, the details of the user who executed the policy, error code and error description in case if the transaction is a failure.

This section helps you to create a unique catalog for each department and manage apps.

Departments are created by the administrator; this feature helps to have certain set of apps assigned to the department which can be used/accessed by the users’ specific to that department. You should have valid permissions to create a department. Contact your administrator, if you don’t see this option.

You can modify/update your profile details.

You can modify/update your company profile details.

You can change your password any number of times.

You can change your security question any number of times.

You can change your personal regional settings.

Once you login to the system, and if you have valid permissions you will see a “Open a New Ticket” link next to your My Cart. Click the Open a New Ticket link to create or open a new helpdesk ticket.

This section explains you how to generate a report.

Reports within store are categorized based on user requirement. This section lists the reports that are available within each report are available.

The custom reports gives you an option to create a report of your own. You can create report based on different data marts.

The Offline Report Request feature gives you an option to download reports.